From "Tortoise and the Hare" at Zach Theatre.
Photography: You go out and do the very best image you can and after you've shot it the photo is more or less carved in stone. Sure, you can fix some stuff but it's pretty much done the second you deliver it. You get to move on to the next job. If you really, really screwed up you have to do a re-shoot. But if the client is just being indecisive you'll probably never have to do that re-shoot because they'll have to go through the whole process again. If it's a portrait of the CEO and the marketing people decide he should have worn a blue shirt on instead of a pink shirt anything they want to do to change the photograph after the fact will require them to have skin in the game. Wanna try making that pink shirt blue in PhotoShop? There will be a charge associated with that. Wanna reshoot in order to change out a shirt or tie? Well, you'll have to get the CEO on board, schedule him, schedule me and, since we didn't dress the guy, we'll be charging for the re-shoot.
So. Usually a benefit of taking photographs is that once delivered the project is more or less locked. You get to move on.
Video Production: You start with a concept and a script and you get approvals at every step of the way while filming. You deliver the first edit and sometimes the path from there is right into the middle of a committee. "Can we take out the shot (incredibly shot and beautifully lit) of the CEO sitting in a meeting and replace it with a blurry snapshot we found of the same CEO standing at an shopping mall in some god forsaken city shaking hands with the mayor?" "We know it's kinda blurry and the color is really bad....can you fix that too?" Left to most committees the good content in a video will eventually all be sucked out of the project and replaced with crap that is just included to check boxes on a list. In some cases moving from a nicely paced motion project to a slideshow of snapshots.
Unlike photography clients seem to think that a video project comes complete with an infinite set of revisions and tweaks. It's our job, when providing an estimate, to let them know how many major and minor revisions are included in the your bid and, how much more revisions after a "final approval" will cost them. After our client sends us directions to "just make these XX changes" we consider (after making the changes) that they video they paid for is complete and any additional revisions or tweaks are to be billed in addition to our original bid. If they know the clock is ticking it helps most clients become more decisive and rational.
My (least) favorite is a request we once had was to change out a product shot for a newer, much less beautiful product shot. Why? Well, the product had "changed" and the product manager wanted to make sure we were using the absolute latest product in our video. Made sense until we asked, "What was it about the product that changed?" (we couldn't see a difference in the product at all...) And the product manager responded, "Oh, it's absolutely identical except for the type...on the back." That would be the back of the product, which didn't show to the camera. As in.....IT MADE ABSOLUTELY NO DIFFERENCE except that we replaced a really nice shot with a lesser shot.
I very much dislike the whole idea of "teamwork" when it comes to project approvals and think it may be the single most costly distraction in all areas of advertising commerce; even worse than focus groups. Can't imagine Picasso calling in his "team" and asking if the dove in his painting should have a more leafy branch in his beak. A singular vision is a benefit. Teamwork approval is a tragic flaw.
With some video projects you never know when you are truly finished.
Oh, yes I hate committee decision making, I hate the way everyone coddles to each other's opinion and back pats each other's awful idea.
ReplyDeleteWell, as a designer I live with this every day with every project. Other people having Dubai day over my work.
I guess it teaches patience, it how to bury the anger deep :)
Maybe replace the photo sourced from a longstanding, really good, repeat business client with one from somebody long since bankrupt and out of business. Got any Enron?
ReplyDeleteHave you read "Murke's Collected Silences" by Heinrich Böll?
ReplyDelete(Doktor Murkes gesammeltes Schweigen.)
Especially one of the last chapters about re-cutting a radio talk by some VIP who had changed his mind about using the word "God".
Great comedy!
Also the later use of the discarded snippets of tape...