7.08.2010

The fine art of negotiation in business. How to be the client everyone hates....

Brian Smokler said...

Just so everyone knows, this was produced by Scofield Editorial in Indianapolis, Indiana.

http://vendorclientvideo.com/
http://www.scofieldedit.com/




My absolute favorite video on the web. Fortunately most of the clients I've met who fall into these categories are out of business now..........

But I'm still working with some of these guys.......

But I'm still working with some of these guys........

8 comments:

Daniel Fealko said...

When this video first came out, we jokingly talked at work about making all potential clients watch it before working with them.

Yes, a great video, but so close to reality it's funny in an unsettling way.

Tom said...

Holy cow, deja vu all over again. As a former supplier to the automotive industry this is like a nightmare coming back to haunt. Good find.

Tom Devlin

Pete Appleby said...

Hi, Kirk, this was funny stuff, but not Ha Ha funny.

The first video made the hairs on the back of my neck stand up. I loved the part where the chef came out to see what the problem was. I worked in a tavern while I was in college. If those customers had tried it where I worked, the chef would have a rolling pin in one hand and a knife in the other!

The second was extremely irritating to me, since I've worked at a couple of places like that during my corporate days. Let's just say that it no wonder that our electric bills are so high, given my experience at a large utility company. This one hit way too close to home...

Regards,

Pete

Alex Solla said...

Kirk- This made my morning! Having worked in retail for over two decades, all I can say is this was right on the money. We frequently had customers who would question our pricing as though they had the right to decide what value our work had. Drove me nuts. The sad thing is that it happened again yesterday... but the upshot was that I laughed as it was going on. Totally laughed out loud and called them on it. Asked if they were willing to endure the same behaviour from their boss... how about working for a week and getting paid for one 6 hour day, and then being asked to cover their own benefit costs? They didn't think it was nearly as funny as I did.

Brian Smokler said...

Just so everyone knows, this was produced by Scofield Editorial in Indianapolis, Indiana.

http://vendorclientvideo.com/
http://www.scofieldedit.com/

kirk tuck said...

Thanks Brian. Added to the main blog above. I appreciate you being more on top of that than me!

Dave said...

Thank you for sharing this. Chase Jarvis has a similar posting this week from the Clients from Hell website. I shared this with all of my Photographer friends. Especially those willing to shoot and give away DVD's full of images for low cost.

To Pete Appleby where is the second video you speak of? Thanks, Dave

Resume Writing Service said...

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